The Nebulab Playbook
Hello! We are Nebulab , a full-service eCommerce agency. We specialize in building bespoke eCommerce experiences for disruptive brands. We also lead the development of Solidus , and build a few products of our own, such as Sprout .
If you're here, it means you already work at Nebulab (yay!), or you're interested in working at Nebulab, or you're interested in working with Nebulab, or you just want to take a sneak peek at how we do things over here.
Whatever the case might be, let us first give you the history and tour of this playbook, so that you can more easily find your way around.
About this playbook
We were born in 2011, and we've been remote-first since day 1—this playbook, which used to be a humble GitHub Wiki, was one of our very first company-wide initiatives. In these 10+ years, the playbook has changed shape more than once, but our vision for it has always stayed the same: to document both the kind of company we are creating and the kind of change we are effecting.
If you've read a company playbook before, this will be no different. Inside, you can expect to read a combination of strategic thoughts about our culture and tactical information about our rituals. Basically, it describes how we operate as a company.
How to read this playbook
Depending on who you are and the type of information you're looking for, the playbook should be able to answer most of your questions.
The playbook is divided into general sections (e.g., "How we work"), which give a bird's-eye view of how we operate as a company, as well as sections (e.g. "Employee handbook") that are detailed manuals for a specific role in Nebulab.
If this playbook was a real book made of real paper, you could read the playbook cover-to-cover, or you could jump between chapters/sections as needed—whatever floats your boat.
Ask questions
We get it—reading through a huge list of company policies can feel overwhelming, even daunting—that's precisely why we strongly suggest you use the 'Ask' feature of this playbook to leverage the infinte power of AI to get fast, comprehensive answers about everything that's part of this playbook!
Go ahead, try it now, just write something in the top-left corner of the window!
Suggested reading paths
In case you want a more "traditional" reading path, we suggest you try, depending on who you are and what you want to get out of reading this playbook, a few of the reading paths described below.
This is your first time here
We suggest reading more about Nebulab in Company , then finding out why we're doing it in Mission and vision and digging into Values to understand how we're getting there.
You want to work at Nebulab
Hey... that's great! 
We suggest reading all the above and continue reading the Employee handbook , in particular the sections Compensation , Benefits , Learning and Onboarding .
This is your first day at Nebulab
Welcome to Nebulab! Onboarding can be a rough ride so make sure you take some time to dig deeper into the Nebulab culture. This might be the perfect time to go over all of the sections above as well as read a few more interesting pages.
Without a doubt you should start with a full re-read of Onboarding , then find out more about Nebulab's Story and get acquainted with the rest of the .
You are a Nebulab employee
Now that you're part of the team, you should be pretty familiar with everything that's included in the Employee handbook .
Depending on your role, you should continue reading deeper. A suggestion could be to read the Career handbook to learn how to write your journey at Nebulab or, in case you're a manager, read the Manager handbook .
If you're curious, you can even dig deeper into other handbooks where you'll find domain-specific topics (such as the Operations handbook ).